I called the company located in Wichita ,and left a voice mail and then I sent an email. I had ordered 45 back issues from the Society of Decorative painters. I also, went online to verify the postman's statement that there was nothing I could not do because it was uninsured.
I found that all undelivered items go to either Altanta or St. Paul and are sold at auction. So, not only is the post office not responsible, but they can make a profit? I also found I could request a Mail Recover Center Search Inquiry. I went to may local post office for the form and was told they did not have it and I needed to call customer service. I told them I already had, and could'nt get past the electronic voice box because there was no catagory for MCR. They said I need to say 'Loose Mail." I went home and tried again, and that got me to a customer service rep that took my information and said some one would call me back within two working days. I am not hopeful, because I guess only one fourth of people who file ever get their stuff back and I am asking for fragile magazines from an oraganization that is not overly compassionate.
Any suggestions or even empathy would be greatly appreciated.